Legal
Privacy Policy
This policy explains how COOKOO handles information when you visit our website or contact us about our services. For the TextCrawl app, read our app-specific policy below.
Effective October 7, 2026
TextCrawl app
The TextCrawl app has a separate policy covering sign-in, AI writing, ads and privacy choices. Read the TextCrawl privacy policy.
Information we collect
We collect information you choose to provide when you contact us, request a proposal, or discuss a project. This may include your name, email address, company details, and the contents of your message.
This website may store your light or dark mode preference in your browser's local storage. That preference stays on your device and is not used to identify you.
Website analytics
With your permission, we use Google Analytics for Firebase to measure visits, approximate countries, devices, referral sources, campaign links and actions such as starting or submitting an enquiry. Google derives approximate location from network information; we do not request your device's precise location. These reports do not tell us your name.
We also use Microsoft Clarity for session recordings and heatmaps. Contact-form fields are masked. Our custom events contain fixed event names, not your name, email address or project message. Analytics may use cookies and browser identifiers to distinguish visits. We do not enable Google advertising signals or advertising personalization.
You can allow or decline analytics and change your choice using Analytics preferences in the site footer. Your choice is stored on your device. Declining analytics does not affect the website or inquiry form.
How we use information
We use the information you provide to respond to enquiries, prepare proposals, deliver requested services, maintain our business relationship, and protect the security and integrity of our services. We do not sell your personal information.
How information is shared
We may share information with service providers that help us operate our website, email, and business systems, or when required by law. These providers receive only the information needed to perform their services on our behalf.
Third-party links
Our website links to third-party websites and app stores. Their privacy practices are governed by their own policies, and we encourage you to review them before providing personal information.
Data retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal and business recordkeeping. We use reasonable administrative and technical safeguards, although no method of internet transmission or storage is completely secure.
Your choices and rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also object to or restrict certain processing. Contact us to make a request, and we will respond in accordance with applicable law.
Children’s privacy
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as our practices or legal requirements change. The latest version will always appear on this page with its effective date.
Contact us
For privacy questions or requests, email us at hello@cookoo.dev.