Last Reel privacy choices
Delete your account
You can permanently delete your Last Reel account and the data stored with it, either in the app or by sending us a request. Last Reel is developed by COOKOO Technologies.
Delete in the Last Reel app
- Open Last Reel and tap your initials next to Projects to open Settings.
- Scroll down and select Delete account. It is also under Privacy & data.
- Type DELETE, confirm with your password or by signing in again, and select Delete account permanently.
Your account and data are deleted straight away. This is the fastest route, because being signed in proves the account is yours.
Request deletion without the app
If you no longer have the app, email us from the address on your Last Reel account. We will reply to that address to confirm the request, then delete the account and its data within 30 days.
Or write to hello@cookoo.dev with the subject “Delete my Last Reel account” and the email address you use to sign in. If you can’t send from that address, tell us and we will explain how to verify the account is yours.
What is deleted
- Your sign-in account: email address, display name and linked Google or Apple sign-in.
- Every project: titles, credit blocks (including any names you entered), timing, look and format settings, and render history.
- Your profile: preferences, privacy choices and your product email choice.
Deletion is permanent. Deleted projects cannot be recovered.
What is kept, and for how long
- Your deletion request email is kept for up to 12 months as a record that we handled it.
- Residual copies in provider logs and backups are removed on Google Firebase’s normal deletion schedule.
- Usage analytics and session recordings from Google Analytics and Microsoft Clarity are not linked to your Last Reel account. They expire on their own: analytics event data within 14 months, and session recordings within 30 days (13 months for any we saved to investigate a problem).
- Purchase and subscription records are kept by RevenueCat and the app stores for as long as tax, accounting and legal rules require.
- Advertising data collected by Google AdMob on the free plan is not linked to your Last Reel account and is held under Google’s policies. You can reset or delete your advertising ID in your device settings.
- Videos you exported stay wherever you saved or shared them. We never had copies.
We keep nothing else unless the law requires us to, in which case we keep only what is required, for as long as it is required.
If you have Last Reel Pro
Deleting your account does not cancel a subscription. Cancel Pro first in Google Play (Payments & subscriptions) or in your Apple ID’s subscription settings, so you are not charged again.
Delete some data but keep your account
You can delete individual projects from your projects library at any time. They are removed from your account straight away. In Settings → Privacy & data you can also turn off personalised ads. To stop product emails, or to ask us to delete other specific information, email hello@cookoo.dev.
Need help?
Contact COOKOO Technologies at hello@cookoo.dev. See the Last Reel Privacy Policy for how we handle your information.